aus einem anderen Forum aber nicht von mir

Today, 18:12
Newbie
Group: Posters
Posts: 6
Joined: 24th January 2010
Member No.: 645,369
Device(s): Toshiba TG01
It's strange because after complaining ove the phone to Orange, they sent me a replacement handset and said that this was the best they could do, even when I said it would probably not remedy the fault as it is Toshiba software/firmware related and they don't have a fix yet. They sent me one anyway.
Power up, re-config ... etc etc and the phone runs with the same software as the original "non voice phone" and after 2 days of use it has been fine, no noises, no voice breakup and it seems to run faster, and you can highlight sections of text in documents that I used to do on my old phones but couldn't do on the origianl TG01
It seems to me that , maybe, the network providers are issuing sub standard old versions of the handset as original devices and then when its clear that the complaint is verified of bad voice issues then we get the updated phone with the problem fixed; it could be hardware related or Toshiba would have offered a download to clear the fault as it's giving them a bad rep?
Suggest complaining to phone provider and insisting on new handset, I heard someone else had theirs replaced and it was fine then on, and others that are on their 2nd and 3rd replacements still with problems, but they were 2009. Lets hope that the 2010 versions that are sent out as replacements are all as good as mine.
My TG01 is now both a practical mobile/palm computer with a fast processor AND a useful telephone for voice communication, at last but worth the wait
Good luck with getting a replacement, and like me, you have put up with a poor device or too long and deserve a working replacement